Clinics and dental practices

Ask for patient feedback with care and clarity.

A clinic visit calls for a different tone from a retail purchase. ClariFlow helps your front desk share a neutral review request after the appointment, with a branded page patients can open from a QR code or follow-up link.

Clinic feedback QR page on a mobile phone

Made for everyday use

Keep the request after the visit and focused on the patient's experience of your service.

What you can do

A simpler request for customers and staff.

01

A respectful request

Use neutral language that welcomes honest feedback without asking for a particular rating.

02

A clear place to share

Put the QR code at checkout or include the page link in a suitable post-visit message.

03

Useful service feedback

Learn about scheduling, waiting, reception, communication, and other parts of the visit.

04

One staff process

Give the team one approved page rather than different links and improvised requests.

How to get started

Set up the page. Share it. Learn from it.

01

Wait until the visit is complete

Invite feedback after checkout or through a later follow-up, without interrupting care.

02

Keep the wording neutral

Ask about the experience without requesting a rating or personal medical details.

03

Act on service themes

Review comments about access, waiting, communication, and follow-up with care.

Where it fits

Meet customers at the right moment.

The request works best when it is easy to notice after a real visit, purchase, or service. Here are places to start.

  • Checkout desks
  • Visit cards
  • Dental reception
  • Physiotherapy follow-ups
  • Diagnostic centre messages
  • Appointment emails

Words your team can use

“If you'd like to share feedback about your visit, you can use the code on this card after your appointment.”

Keep the invitation short and let the customer decide whether to respond.

A good way to ask

Invite honest feedback from real customers.

Ask after the customer has had a real experience.
Keep the request voluntary and free of rewards or pressure.
Ask for the customer experience, not a particular star rating.
Read critical comments carefully and use them to improve your service.
Common questions

The details you may want to know.

When should a clinic ask for feedback?

After the appointment is complete, when the patient can choose freely whether to respond.

What should the request say?

Keep it brief and neutral. Invite honest feedback about the visit without asking for a specific rating or personal health information.

Can ClariFlow handle medical records?

ClariFlow is a review and feedback tool, not a medical records system. Do not ask patients to submit sensitive clinical details through a review page.

Will this improve our Google ranking?

There is no ranking guarantee. ClariFlow helps you share a review request; search results depend on many factors beyond this tool.

Ready to get started?

Create a review page your customers will recognise.

Create your page