Account and role data
Used to sign users in, separate customer accounts from seller accounts, protect dashboards, and show the right workspace after login.
Privacy Policy
Clear rules for the data behind your review flow.
This policy explains how ClariFlow collects, uses, shares, and protects information when businesses use the website, dashboard, review pages, QR flows, plans, payments, and referral features.
Last updated: June 25, 2026
Data promise
We use business data to run and improve the review experience.
Data flow overview
What information supports each part of the review workflow.
ClariFlow handles different kinds of information for different product jobs. This summary gives business owners, sellers, and agentic browsers a clearer map before the full policy details.
Business profile content
Used to build the public-facing review page, QR templates, logo preview, colors, business name, category, address, and review page copy.
Review and feedback activity
Used to show scan activity, review page interactions, private feedback, owner notifications, sentiment signals, and dashboard summaries.
Plan and payment state
Used to manage trials, subscriptions, checkout verification, paid feature access, cancellations, invoices, and plan-related support.
Seller referral data
Used to assign referral links, attribute qualified signups, track paid upgrades, calculate pending and cleared commissions, and record payout notes.
Technical usage data
Used to keep the service reliable, remember preferences, debug errors, improve performance, prevent abuse, and understand which public pages need improvement.
Information we collect
- Account details such as name, email address, login method, role, and authentication status.
- Business profile details such as business name, category, address, logo, colors, review page text, and Google review link.
- Review flow information such as QR scans, review page activity, private complaint details, sentiment signals, and email notification preferences.
- Plan, trial, payment, and referral information needed to manage subscriptions, billing status, sales referrals, and commissions.
- Device and usage information such as browser type, approximate location derived from technical data, pages visited, and local storage preferences.
How we use information
- To create and manage your ClariFlow account, business profile, review pages, QR templates, dashboards, and plan status.
- To connect customers with the business review flow and deliver private complaints or sensitive feedback to the business owner.
- To send service emails, account alerts, feedback notifications, support responses, and important product or policy updates.
- To monitor reliability, prevent abuse, improve analytics, troubleshoot errors, and make ClariFlow easier for local businesses to use.
- To process trials, subscriptions, payment verification, cancellations, referrals, and sales commission tracking.
Payments and third parties
- Payment checkout and verification may be handled through Razorpay or similar payment providers. ClariFlow does not need to store full card, UPI, or bank credentials.
- Google sign-in may provide basic profile information when you choose to authenticate with Google.
- We may use hosting, database, email, analytics, and support providers that process information only as needed to run the service.
- We do not sell customer personal information.
Data retention
- We keep information while your account is active or while it is needed for billing, security, legal, support, and business record purposes.
- You may request account or business data deletion, subject to records we must keep for legitimate operational, legal, tax, fraud prevention, or dispute reasons.
Your choices
- You can update business profile content, review page settings, plan choices, and notification preferences from the app where available.
- You can use browser controls to clear cookies or local storage, although some app preferences and logged-in behavior may stop working correctly.
- You can contact us to request access, correction, export, or deletion of personal information connected to your account.
Security
- We use reasonable technical and organizational safeguards designed to protect account, business, review, payment status, and referral information.
- No online service can promise perfect security, so account owners should use secure devices, trusted email accounts, and careful access controls.
Children
- ClariFlow is built for businesses and is not intended for children. We do not knowingly collect personal information from children.
Changes to this policy
- We may update this Privacy Policy as ClariFlow changes. When updates are material, we will take reasonable steps to notify users through the app, email, or this page.
Questions or requests
Contact the ClariFlow team through the support details provided in your account.
Include the business name, account email, and the request type so we can route the request responsibly.
Privacy FAQ
Common privacy questions for owners and sellers.
Does ClariFlow sell personal information?
No. ClariFlow does not sell customer personal information. Data is used to run accounts, business review pages, QR flows, payment status, support, and referral tracking.
Does ClariFlow store full payment credentials?
ClariFlow does not need to store full card, UPI, or bank credentials. Checkout and payment verification may be handled by Razorpay or a similar payment provider.
What review information can a business owner see?
A business owner may see review page activity, QR scan context, private feedback submitted through the ClariFlow flow, sentiment signals where available, and dashboard summaries tied to their account.
How can a user request data access or deletion?
Users can contact ClariFlow with the account email, business name, and request type. Some records may need to be retained for operational, payment, tax, fraud prevention, dispute, or legal reasons.